Features
Case management & tracking
Sofia simplifies and streamlines the entire resolution process. It provides a centralized platform for organizing, documenting, and tracking all aspects of the resolution process, from the initial notice to its resolution. Effective case management and tracking are essential for ensuring that resolution processes are thorough, fair, and compliant with legal and regulatory requirements. It also helps organizations maintain transparency, accountability, and a record of their efforts to address work place issues appropriately.
Moreover, it enhances the efficiency and precision of the resolution process while reducing administrative burdens, making Sofia an invaluable tool for organizations prioritizing compliance and transparency in their resolution processes.
Templates
Sofia provides ready-to-use templates for each step of the resolution process. These pre-designed documents ensure a structured and consistent approach, promoting efficiency, compliance, guaranteeing that key information is collected and relevant steps are taken, all while respecting the rights and privacy of all parties involved.
Professional Guidance
Professional guidance can be invaluable in managing the resolution process within an organization. Our experts offer organizations the guidance needed to navigate the complex and sensitive issues surrounding harassment and violence occurrences. Their legal guidance help organizations respond in a legally compliant, ethical, and effective manner while working to create a harassment-free and violence-free work place culture.
Reports & Analytics
Sofia’s Customized Global Report analyzes work place dynamics, enabling organizations to identify trends, address recurring issues, and implement targeted improvements.
Specifically designed to align with government-mandated reports, such as the Employer’s Annual Harassment and Violence Occurrence Report, Sofia simplifies data collection and facilitates the creation of mandatory annual reports, ensuring effortless organizational compliance.
Risk Analysis
Sofia provides organizations with a tailored risk analysis — a proactive and strategic tool that provides organizations with valuable insights into factors contributing to work place harassment and violence. This feature enables the implementation of preventative measures, ensuring legal compliance and fostering a more inclusive and respectful work environment.
By addressing potential risk factors and implementing preventive measures, organizations can reduce the likelihood of harassment, protect their reputation, and maintain a healthy and productive work place.
Compliance
Resolution processes must align with laws, regulations, and industry standards. Failure to comply can lead to legal risks, fines, and reputational damage. Sofia simplifies complex resolution processes requirements ensuring organizations remain safe and compliant.
Privacy policy
Who are we?
Sofia Technologies (hereafter “Sofia”) is a web-based harassment and violence complaint management software. Our team collects and uses information on a daily basis in the course of providing our services. The confidentiality of this information is important to us. Sofia adheres to the highest ethical standards and professional codes applicable to Sofia professionals in handling all information collected, particularly personal information.
The purpose of this Policy on the Confidentiality of Personal Information (hereinafter the “Policy”) is to ensure the confidentiality of Sofia customers’ personal information in accordance with the Personal Information Protection and Electronic Documents Act. By providing our team with personal information, whether through our website, by email, in person or by telephone, you agree to its processing in accordance with this Policy, and you authorize Sofia to process your personal information for the purposes set out below.
Our website is accessible via www.mysofia.ca.
Comment
When visitors leave comments on the website, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our website, you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one (1) year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two (2) days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two (2) weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one (1) day.
Embedded content from other websites
Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Whom do we share your data with?
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data?
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time, except for the username. Website administrators can also see and edit that information.
What rights you have over your data?
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where is your data sent?
Visitor comments may be checked through an automated spam detection service.